Shipping policy

✨ GIARA Shipping Policy

Effective Date: [Insert Date]

At GIARA, every order is packaged with care and intention. Below you’ll find details on how we ship and deliver your pieces.

1. Processing Time

  • Orders are processed within 2–3 business days (excluding weekends and holidays).

  • Once shipped, you will receive a confirmation email with tracking information.

2. Domestic Shipping (U.S.)

  • Standard delivery takes approximately 3–7 business days.

  • Expedited options may be available at checkout.

  • Shipping costs are calculated at checkout based on order weight and destination.

3. International Shipping

  • We proudly ship worldwide. Delivery times typically range from 10–21 business days, depending on your location and customs clearance.

  • Customers are responsible for any customs duties, taxes, or import fees applied by their country.

4. Order Tracking

  • All orders include a tracking number.

  • Please allow up to 24–48 hours for tracking to update after shipment.

5. Shipping Issues

  • GIARA is not responsible for delays caused by carriers, customs, or weather conditions.

  • If a package is lost or arrives damaged, please contact us at hello@shopgiara.com within 7 days of delivery so we can assist you.

6. Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses entered by the customer.

✨ Every GIARA order is prepared with intention, so your unboxing feels as special as the piece inside.